Sundarban E-Commerce
Effective Date: [Insert Date]

Welcome to Sundarban E-Commerce! These Terms and Conditions govern your use of our website https://ecom.sundarbanpackage.com and the purchase of our products. By accessing or using our services, you agree to these terms.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or using it under the supervision of a legal guardian.
• We reserve the right to modify, update, or discontinue any part of our website or services without prior notice.

2. Product Information & Pricing

• We make every effort to ensure product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct them.
• Prices are subject to change without notice.
• All spice powders sold on our website are for personal use only and not for resale.

3. Orders & Payments

• Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order.
• Full payment is required before order processing. We accept payments through secure third-party gateways.
• In case of payment failure, orders will not be processed.

4. Shipping & Delivery

• We deliver across specified locations within India. Shipping details, including estimated delivery times and fees, are available during checkout.
• Delivery times are estimates and may vary due to external factors such as weather, courier delays, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping information. We are not liable for orders delayed or lost due to incorrect details.

5. Returns & Refunds

• Due to the perishable nature of our spice powders, returns are not accepted unless the product is defective, damaged, or incorrect.
• Customers must report issues within 48 hours of delivery with supporting photos for verification.
• Approved refunds will be processed within 7-10 business days to the original payment method.

6. Cancellations

• Orders can only be canceled before they are shipped. Once dispatched, cancellations are not allowed.
• Refunds for canceled orders will be processed within 5-7 business days.

7. User Responsibilities

• Users must not misuse our website, including attempting fraud, hacking, or violating intellectual property rights.
• Account credentials should be kept secure, and users are responsible for any activity under their account.

8. Intellectual Property

• All content on our website, including text, images, logos, and product descriptions, is owned by Sundarban E-Commerce and protected under copyright laws.
• Users are prohibited from copying, distributing, or using any content without our permission.

9. Limitation of Liability

• We strive to provide quality products and services, but we are not liable for indirect, incidental, or consequential damages resulting from product use or website access.
• Our maximum liability for any claim is limited to the purchase amount of the disputed order.

10. Governing Law & Disputes

• These Terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of courts in [Your Jurisdiction].

11. Changes to Terms

• We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For questions or concerns, contact us at:

Sundarban E-Commerce
https://ecom.sundarbanpackage.com
Email: [Your Contact Email]
Phone: [Your Contact Number]

By using our website and services, you acknowledge and agree to these Terms and Conditions.